Need any further help or questions, shoot us a late night text and we may just answer.

307-284-2966 or [email protected]

Frequently Asked Questions

Find answers to common inquiries about that Divine SPARK and PULSE of LIFE you ARE.

Am I cool?

Yes, but you would probably be even cooler if you used 100% organic, toxin free tallow based skincare, thanked the stories which have held you back for so long sending them on their way and live to the fullest.

Shipping

No additional charge for shipping.

Are your products and services safe?

Yes. Organic, natural, tested and clean; however, with anything you put on your body there can be an outlier, and it not mesh with your body! So, try an area first. You should be good to go, but if there is a reaction (not a skin detox process when you are overly toxic switching away from petroleum based products) we will issue you a refund.

With breathPLAY and THE PURPOSE they are not meant to replace professional therapy and guidance from a doctor. You are an adult and by participating and reading this you enter at your own volition. By purchasing either it is your consent you enter and we are not responsible for you. We do everything in our power to make clear any potential reactions, etc. We do our best, but operate as a coaching service- any severe cases are outside the scope of our practice. You will see warnings on the breathPLAY page etc.

Can I USE SOUL or BODY on my BABY?

YES!! we recommend using JANE to be extra cautious. Sometimes essential oils can be irritating for babies, but Jane is unscented. Tallow loves babies and babies love tallow. BODY is safe as well- the oils in it are very nourishing and loving to babies. Tallow works great on irritated skin. WE HAVE A PULSE SOUL BABY LINE COMING SOON WHICH WILL offer scented versions with scents which are safe for babies. FRANK works for babies as well.

When is my order shipped?

We usually make all products to order, so at least 2 business days before it ships. If you order on a Friday, it will not ship until Monday or Tuesday. In the summer we ship with ice packs to keep the texture consistent. You will see all of the info on the SOUL order PAGE and receive an email with proper care for your SOUL. Most of our shipping takes 3 to 5 business days to arrive anywhere in the country. If you need to ship to Canada please contact us for additional rates.

Returns

We believe you will enjoy any our products fully, but if for some reason you do not like it you live you learn. We know you can’t please everyone. However, we only offer a refund or exchange on broken or damaged product. In the case of damaged (the mail sometimes does that) please take a picture of the damage and send it to us along with your order number and we will happily take care of you.

If a product is lost please give it at least 7 to 10 business days maximum. If it has still not arrived (everything is shipped with tracking, so you will get that to keep tabs on it) we will happily get another one in the mail.